From the IT Officer

Hey and welcome to our freshers’ guide! I’m sure that as you enter freshers week setting up your email and learning how to print isn’t the first thing on your mind, but trust me, it’s worth doing now so you don’t have a mare later and turn in your first essay late. We’ve tried to include as much as we possibly can but also not to overwhelm you so please feel free to contact me if you can’t find the information you need.

Nowell Phelps
IT Officer
2nd year, Mathematics


Here’s the slides from the freshers’ week IT induction:

If you didn’t make it to the induction that’s okay - the college IT suite is in the basement of staircase 14. You need a fob to get in there and no food or drink is allowed (apart from water). If you did make it well done! I’d still read through the stuff below but you’ll already have done some of it


Step-By-Step Guide to Getting Started

STEP 0 – THE GROUNDWORK

If you’re bringing a pc or laptop to college you will need to register it on the college network. The registration process includes a check to ensure all computers have up-to-date security patches and antivirus software. Freshers’ week is very busy for you and for the college staff, so to save time and make your arrival slightly less stressful, please ensure:

  1. Everything on your PC is backed up to a hard-drive.

  2. You’ve deleted/uninstalled unnecessary apps (Be cautious! Don’t delete anything important!)

  3. You’ve organised your files into folders, cleared your trash and saved/deleted your downloaded files.

  4. Your PC has the latest version of the operating system (this is important so that the anti-virus software works properly. It sucks, I know. Download the updates.)

  5. An antivirus product is installed. If you don’t have one don’t worry - every Oxford student gets to download Sophos (an anti-virus program) for free. We’ll run through how to do that later.

STEP 1 – SETTING UP ACCOUNTS

You will come across various accounts in your time at Oxford.  These include:

  • Your Single Sign-On (SSO).  This is your most useful account and will log you in to a lot of university services, including your college email account.

  • Your remote access account.  You will use this to connect to the WiFi network Eduroam (which has wifi pretty much everywhere in Oxford, so is great for when you’re not in college)

  • Your Jesus account. You will use this for registering your computer on the College network, using the College IT Room and printers, signing for meals, checking your battels bill, changing your emergency contact details and browsing restricted areas of the intranet.

  • Your Bodleian account.  You need this to use the computers in the Bodleian libraries.

  1. Set up your SSO.  You will have been sent an email from the university with information on how to activate your Single Sign On and all the information you need to do that. This should go to the same email address you used to contact college about accommodation etc before you arrived here. Sometimes students have not registered a non-university email address or registered their school one which has been disabled so do not receive this email. If it has not arrived two weeks after you sent us your paperwork contact the IT Manager Matthew Melsom, or find him in his office (Staircase 5 Room 7) and he’ll help you out. If this is all sorted, you can then access your emails, using your SSO login and password, here.

  2. Once you have activated your SSO you will have to register with the university. To do this go to www.evision.ox.ac.uk and sign in with your SSO. Then go to My Student Record and click on Register. This must be done by the end of week 1, and you’ll have to do it at the beginning of every academic year during your degree.

  3. The next thing to do is to activate your Remote Access account by going to register.it.ox.ac.uk. This will be used to access the wifi network eduroam. You will need a new password for this but we highly recommend you use the same one as your SSO. To get onto the eduroam wireless network you will have to use your SSO username with @OX.AC.UK appended (e.g. jesus1234 @OX.AC.UK , but remember this is not an email).

  4.  You will have a central university library induction early on in the term where they will explain about your Bodleian account to you.  If your laptop can connect to eduroam this isn’t that useful in reality.

Step 2 - Register Your Device

You need to register your device to be able to use the college network. Please see here how to register a Windows or Apple Device.

Windows PC

To begin registration connect your PC to the college network either via an ethernet cable or by connecting to the JESU-WLAN wireless network (the passphrase for this network was included in your Account Details letter) .

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Click on ‘Start’ to start the Member registration process

Enter your University SSO credentials and click on ‘Login’ then click 'Continue to Shibboleth' on the next screen. This will download a small executable file that will perform security checks on your PC to ensure all Windows security patches have been installed and that there is an up-to-date anti-virus product running.

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Double click on the 'FortiNAc Dissovable exe file marked in the screenshot below. The security executable will delete itself once it has completed the checks. Enter 'bradford.jesus.ox.ac.uk' when prompted for the Server Configuration:

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Click on ‘Register’ to continue the security checks

The security checks may find on or more items that need to be updated before completing the registration process, as shown in the example below. For instructions on updating your Sophos Anti-virus Software, click here.

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If this is the case, your PC has access to the Internet at this point but will only have access to certain pre-defined websites that provide updates for Windows, Apple Macs and all major anti-virus providers.

Once you’ve updated the items identified, click on ‘Register’ once more. Then click on ‘Finish’ to finish the registration process!

Mac PC

To begin registration connect your PC to the college network either via an ethernet cable or by connecting to the JESU-WLAN wireless network (the passphrase for this network was included in your Account Details letter)

Open a web browser and the following page should be displayed, if it isn’t try searching the web and it will appear.

If you agree to abide by the Acceptable Usage Policy click on ‘Agree’

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Click on ‘Start’ to start the Member registration process. Enter your University SSO credentials and click on ‘Login’ then click 'Continue to Shibboleth' on the next screen. This will download a small executable file that will perform security checks on your PC to ensure all Windows security patches have been installed and that there is an up-to-date anti-virus product running. Click ‘Continue’ then run the FortiNAC Dissovable dmg file. If it doesn't appear at the foot of the browser as shown run it from the Downloads folder.

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When you run the FortiNAC Dissovable Agent it should pop up like this:

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Click on ‘open’ to run the agent:

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Then enter 'bradford.jesus.ox.ac.uk' when prompted for the Server Configuration:

Click on 'Register' to start the checks .

If either the Mac operating system or anti virus are both out-of-date the following screen will be displayed. In the example below the operating system is out-of-date.Your Mac has access to the Internet at this point but will only have access to certain pre-defined websites that provide updates for Windows, Apple Macs and all major anti-virus providers.

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Once the necessary updates have been installed the following screens are displayed:

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The registration process is now complete and you will have full access to the Internet and all college services!

STEP 2 – INSTALL OFFICE 365 FOR FREE

As a student at Oxford you can install Office 365 for free.  You will be able to do this once you have set up your SSO.  You will need your nexus email address which you can find at Self Registration. More information and a guide to installation can be found here.

STEP 3 – START BACKING UP YOUR FILES REGULARLY

Microsoft Office 365 comes with 15 GB of free storage on OneDrive. Use it!  The university is extremely unsympathetic if you don’t hand in your dissertation on time because ‘it disappeared.’  Retrieving lost work is an extremely unreliable process and usually unsuccessful, and it’s best not to have to do it in the first place. Dropbox is another very easy to use service, which just appears as a folder on your computer, but a safe copy is kept online with an “undelete” feature for 30 days.

Another option is to invest in an external hard drive.  These can be bought at a relatively low price on Amazon.

Ideally, you should use all options, but cloud storage is ubiquitous and free nowadays and so there is no excuse to not have a backup of your work.

STEP 4 – SECURE YOUR COMPUTER

Computer security is a large and complex topic, but it is essential that everyone as a firm grasp of the best ways to make their use of the internet and computers secure. With regards to antivirus software, for windows and mac users we recommend Sophos. To download this software, click here. To access this site you will need to use your SSO details to log on. Click on Sophos Anti-Virus, then select the appropriate version of Sophos for your computer, and follow the installation instructions.

STEP 5 – CONNECT TO THE INTERNET

Once you’ve arrived in Oxford, you’ll need to connect to the internet. Please see Internet Access for how to proceed from here.

Step 6 - Set up a VPN

A VPN is a Virtual Private Network - this provides your computer with a virtual connection to the university network. Your computer then acts as though it were based in Oxford, and you can access full university services. This allows you to access some services, such as downloads from department websites, which can only be accessed by a computer based within the University, when you are at home. Remember that whilst your VPN is on you are part of the Oxford network so don't do anything you wouldn't do when connected to eduroam or the jesus network!

We highly recommend you don’t ‘leave it until next week,’ because you won’t be able to set it up from home which is when you’re going to need it.  Follow the guide on university IT help website to do this.


Congratulations for making it this far! You’ve pretty much set up everything you need. If you want to set up printing from your own computer instructions are here and if you are struggling to connect to the jesus wifi network read this. Otherwise, enjoy freshers week and welcome to Jesus!